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Pet Stylist (Dog Groomer)

Position Purpose:

Responsibletodelivercustomerserviceandgroomingservicestocustomerthatalignwithourbrandpromise. Thisjobiscomposedofavarietyofdifferenttasksthatarecoveredbyoperationalguidelines,andwhileindividualjudgmentmayoccasionallyberequiredinordertocompleteassignedtasks;mostquestionsaredirectedtoeithertheGroomingSalonManagerortheGeneralManager. Positionisresponsibleforthewelfareofallliveanimalswithinthedepartment. GSMwillreporttotheGeneralManagerandcollaboratetodrivethebusiness.

Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

  • ProvidequickandcourteousservicetoallcustomersbyutilizingtheGUEST+modelinthesalon
  • EnsureOSEstandardsaremaintainedinthedepartment
  • Interactprofessionallyandeffectivelythroughverbalandwrittencommunicationwithallprofessionalcontactswithemphasisoncompanyinterests
  • Professionallyperformbasicgroomingservicesonanimalsasrequestedbycustomersandinaccordancewithcompanypolicyandprocedure,ensuringthesafetyandwell-beingofeachanimal
  • Interestinanimalwelfare
  • Moveanimalsandmerchandiseupto30pounds
  • Utilizegroominginstrumentsincludingshearsanddryers.
  • Performgroomingservicespercustomerinstructions,ensuringthesafetyandwell-beingofanimals.
  • AdheretoallPoliciesandProcedures.

Supervisory Responsibility:

MayprovideguidancetoGroomingAssistant(s)orotherPetStylistsApprentice(s)indepartment. Mayalsotestpotentialapplicantsforgroomingproceduresandevaluateskillsandotherjobrelatedtasks.

Work Environment:

Themajorityofjobdutiesareconductedindoorsinthegroomingsalon. Positionrequiresbending,kneeling,lifting(upto30pounds,asnecessary)andstandingforlongperiodsoftime. Alargeamountofthispartner'stimewillbespentindirectcontactwithourcustomersandtheirdogsandtheremainingtimewillbewiththePSA'sandothersalonpartners. Theworkenvironmentcanbenoisyandwet.

Education/Experience:

Aqualifiedapplicanttothispositionwilldemonstrateknowledgeandskillsinthegroomingindustry,andeitherahighschooldiplomaoritsequivalent(GED)ispreferred. Inaddition,theapplicantmusthavecompletedthePetStylistsApprenticeProgramoraminimumofoneyear'sexperiencegrooming/stylingpetsundertheleadershipofaprofessionalgroomerandmustsuccessfullycompleteapersonalskillsevaluationbyaPetcoPetStylistorGroomingSalonManager.



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